FAQ’s
Answers to Frequently Asked Questions
All our roofs as standard are supplied with a neutral solar glass
We are the manufacturer. We fabricate the roofs in our factory ensuring they meet the highest of standards.
Yes, as a manufacturer and not a distributor we are able to manufacture a wide range of possibilities utilizing our technical capabilities across our roof lights and roof lanterns.
We are able to arrange with prior appointment a sales advisor who can show you the manufacturing facility and production process of our roof lights.
We offer a neutral toughened solar glass as standard, we can offer various other solar performing glasses, triple glazed, laminated glass, privacy glass and many more, please contact us with your requests.
We do not install, we focus on the manufacturing of your products. There are installations instructions found on each product page to help with installation by a competent DIYer, builder/contractor or glazing company. Our sales and technical team are always on hand to advise and assist. This is explained further on our About page.
Yes, customers can collect their roofs or balustrades from our factory at a pre-determined time, please select ‘collection’ at point of order.
Kerbside delivery means that the driver will park outside of your property at the nearest accessible point. Due to the size and weight of some our roofs, the driver cannot remove the roof from the vehicle, please ensure that there is sufficient manpower or suitable lifting equipment available to ensure safe unloading of the rooflight from the vehicle.
Our deliveries are made on a number of different types of vehicles subject to location and size of roof, which can be seen when selecting each product if you have restricted access then please contact the sales office before ordering. Usually delivery is free of charge.
We have 6 flat roof light sizes available on a 3- 5 day delivery (various options available when ordering), Our standard lanterns are available between 2 and 3 weeks and our bespoke solutions are between 3 and 6 weeks. Please contact our sales department if you have specific date request.
Our products can be viewed at our head office in Aldershot, Hampshire. Our showroom is open Monday to Friday 9am to 4.30pm and Saturday mornings by appointment only. Explore our gallery to see our recent projects.
Contact us with as much detail as you can and we’ll provide you with a free no obligation quote.
With our technical knowledge we are able to manufacture a wide variety of roofs, from large single pane panels 2m x 3m to long runs of rooflights with glass joints. Please contact our sales department or fill in the contact form on the home page and a sales advisor will be able to advise on your requirement.
flat roof lights – Our roofs are manufactured to suit the external weathered upstand dimensions (i.e, our roofs displayed as 1000mm x 1000mm roof are manufactured to fit an external upstand of 1000mm x 1000mm ). Electric flat rooflights – We require the tight weathered external dimension and internal the internal dimension including your finished plasterboard (i.e, our roofs displayed as 1000mm x 1000mm roof are manufactured to fit an external upstand of 1000mm x 1000mmm ). Walk on flat roof lights – Please contact us to discuss the structural detailing of your opening. Glass Bonded Pyramid or Lantern – Our roofs are manufactured to suit the external weathered upstand dimensions (i.e, our roofs displayed as 1000mm x 1000mm roof are manufactured to fit an external upstand of 1000mm x 1000mm ).
We recommend your flat roof lights are installed with a minimum of a 5 degree pitch, so that rain water will run off the glass and not create a pooling effect.