FAQs

Our FAQ section covers a wide range of topics. If you don't find an answer to your question, get in touch with us and a member of our friendly team will be on hand to help.

We recommend your flat roof lights are installed with a minimum of a 5 degree pitch, so that rain water will run off the glass and not create a pooling effect.
Flat fixed rooflights – Our roofs are manufactured to suit the external weathered upstand dimensions (i.e, our roofs displayed as 1000mm x 1000mm roof are manufactured to fit an external upstand of 1000mm x 1000mm ). Electric flat rooflights – We require the tight weathered external dimension and internal the internal dimension including your finished plasterboard (i.e, our roofs displayed as 1000mm x 1000mm roof are manufactured to fit an external upstand of 1000mm x 1000mmm ). Walk on flat roof lights – Please contact us to discuss the structural detailing of your opening. Glass Bonded Pyramid or Lantern - Our roofs are manufactured to suit the external weathered upstand dimensions (i.e, our roofs displayed as 1000mm x 1000mm roof are manufactured to fit an external upstand of 1000mm x 1000mm ).
With our technical knowledge we are able to manufacture a wide variety of roofs, from large single pane panels 2m x 3m to long runs of rooflights with glass joints. Please contact our sales department or fill in the contact form on the home page and a sales advisor will be able to advise on your requirement.
For our standard size roofs, prices can be found on each individual product page on our website and can be purchased online. For bespoke sizes or a specification not shown on the website, please fill in the contact form on the home page and a sales advisor will contact you and prepare bespoke quotation to meet your requirements.
Our products can be viewed at our head office in Aldershot, Hampshire. Our showroom is open Monday to Friday 9am to 5pm and Saturday mornings by appointment only.
We have 6 flat roof light sizes available on a 3- 5 day delivery (various options available when ordering), Our standard roof lights are available between 2 and 3 weeks and our bespoke solutions are between 3 and 6 weeks. Please contact our sales department if you have specific date request.
Our deliveries are made on a number of different types of vehicles subject to location and size of roof, which can be seen when selecting each product if you have restricted access then please contact the sales office before ordering.
Kerbside delivery means that the driver will park outside of your property at the nearest accessible point. Due to the size and weight of some our roofs, the driver cannot remove the roof from the vehicle, please ensure that there is sufficient manpower or suitable lifting equipment available to ensure safe unloading of the rooflight from the vehicle.
Yes, customers can collect their roofs from our factory at a pre-determined time, please select ‘collection’ at point of order.
We do not install, we focus on the manufacturing of your products. There are installations instructions found on each product page to help with installation by a competent DIYer, builder/contractor or glazing company. Our sales and technical team are always on hand to advise and assist.
We offer a neutral toughened solar glass as standard, we can offer various other solar performing glasses, triple glazed, laminated glass, privacy glass and many more, please contact us with your requests.
We are able to arrange with prior appointment a sales advisor who can show you the manufacturing facility and production process of our roof lights.
Yes, as a manufacturer and not a distributor we are able to manufacture a wide range of possibilities utilizing our technical capabilities across our product range.
Yes we manufacture the roofs in our factory ensuring they meet the highest of standards.
All our roofs as standard are supplied with a neutral solar glass

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